Terms of Service

1. Agreement to terms

By accessing or using Axon ("Signal Trade Copier", the "Service", "we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

We may revise these terms at any time. Material changes will be announced 14 days in advance via email and on the dashboard.

2. Description of service

Axon is a software-as-a-service tool that connects user-supplied Telegram channels to a user-supplied MetaTrader 5 (MT5) brokerage account. The Service:

• Reads messages from channels the user is subscribed to,
• Parses trading instructions using a proprietary language model pipeline,
• Routes corresponding orders to the user's MT5 terminal via a TCP bridge.

Axon is not a broker, signal provider, or financial advisor. We do not select trades, guarantee outcomes, or hold customer funds. All capital remains in your brokerage account at all times.

3. Account & eligibility

You must be at least 18 years old and legally permitted to engage in margin or leveraged trading in your jurisdiction. You are responsible for the security of your account credentials.

Each plan permits a set number of connected MT5 accounts, shown on the pricing page and in your account. Sharing your Axon account with other people is prohibited.

One broker login on more than one Axon account. A broker account should be connected to one Axon account only. If the same broker login is connected to more than one Axon account, your broker sees one account and one pot of money, so we may hold new entries on it until it is resolved; closing and managing open trades continues. Both Axon accounts are told when this happens.

4. Subscriptions & billing

Subscriptions are billed monthly or yearly in advance. Yearly plans are discounted and are non-refundable. Monthly subscribers may cancel at any time from the dashboard; cancellation takes effect at the end of the billing period.

We use Stripe for payment processing. By subscribing, you authorize recurring charges to your selected payment method until cancellation.

4.1 Changing your plan

You can move between plans at any time from Manage plan in your dashboard. What happens depends on the direction:

• Moving to a larger plan takes effect immediately, and the difference is charged to your card that day. We credit the unused part of the plan you are leaving and bill only the balance for the remainder of the current period, so you are never charged twice for the same days.
• Moving to a smaller plan takes effect at the end of the period you have already paid for. Nothing is charged or refunded at the time you request it, and you keep everything your current plan includes until that date. This applies to an active subscription; if your subscription is on trial or has an unpaid invoice, the smaller plan applies immediately, because there is no paid period to protect.
• Monthly to yearly starts a new twelve month term immediately. Stripe credits the unused part of the month you are in and invoices the year less that credit.
• Yearly to monthly takes effect when your yearly term ends. Consistent with yearly plans being non-refundable, we do not shorten a term you have already paid for.
• While an invoice is unpaid a plan change takes effect immediately and credits you nothing for the part of the period already elapsed, because that period was billed and not settled. Paying the outstanding invoice restores the normal timing above.

If a smaller plan includes fewer terminals or fewer signal channels than you currently have, we show you exactly what will not fit before you confirm, and you choose which ones to keep. On the date the change takes effect, the ones you did not choose are stopped and retained: their configuration, trade history and broker link are kept, and moving to a plan that covers them starts them again. We do not delete a terminal, a channel or any trading data as part of a plan change.

Plan changes made through Stripe, rather than through Manage plan, follow Stripe's own timing and do not carry your choice of what to keep; in that case capacity above your plan's limits is stopped in the order it was created.

5. Trading risk disclosure

⚠ High-risk warning. Trading leveraged products such as forex, CFDs, futures, and cryptocurrencies carries a substantial risk of loss. You may lose all of your invested capital and, in some account types, may incur losses exceeding your initial deposit.

Axon executes trades on your behalf based on signals you choose to follow. You are solely responsible for your trading decisions, signal-source selection, position sizing, and risk management. Past performance is not indicative of future results.

6. Limitation of liability

To the maximum extent permitted by law, Axon and our affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to:

• Trading losses, missed entries, or incorrect signal parsing,
• Service downtime, broker outages, or VPS failures,
• Unauthorized access to your account or credentials.

Our total liability in any 12-month period shall not exceed the fees you paid us in that period.

7. Fair use and rate limits

Every plan has usage limits that keep the Service fast and fair for everyone. The current figures for your plan are on the pricing page and in your account.

• Burst cap. Each connected signal source, whether a Telegram channel, a WhatsApp group or the Axon chat embed, accepts a limited number of messages in a short window. A message beyond the cap is rejected with an error, not queued.
• Signal allowance. Each parsed signal counts against a periodic allowance, with shorter-window limits inside it so one busy day cannot spend the whole period. Reaching any of them stops new entries until that window rolls over.
• What a spent allowance stops. Only new entries. Close and delete instructions still execute, and open trades keep their stop-loss and take-profit.
• Top-ups. You can buy extra signals from your account. They are used only after your allowance runs out, raise the shorter-window limits in proportion, and do not expire.
• Changes. We may change these limits with notice to protect the Service, and sustained abusive traffic may lead to throttling or suspension of the source or the account. Duplicate signals inside a short window are dropped by design to protect you from double execution.

7.1 Managed and enterprise accounts

Some accounts are created by Axon staff on the instruction of an enterprise customer (a broker, prop desk or signal provider) rather than through the signup page. These accounts are billed under a separate agreement between Axon and that customer, not through the subscription terms in section 4, and they have no self-serve plan, top-up or billing controls. These Terms still apply to every such account, including the trading risk disclosure, the limitation of liability and the fair-use limits above.

8. Prohibited use

You may not use Axon to:

• Reverse engineer, decompile, or extract source code,
• Resell access or operate as an unlicensed signal provider,
• Engage in market manipulation, wash trading, or any illegal activity,
• Circumvent broker terms of service or jurisdictional restrictions.

9. Termination

We may suspend or terminate your account immediately for breach of these terms, fraudulent activity, or non-payment. You may terminate at any time by canceling your subscription.

10. Governing law

These terms are governed by the laws of the jurisdiction in which Axon is established, without regard to conflict-of-law principles. Any dispute will first be addressed through good-faith negotiation; failing resolution, it shall be brought before the competent courts of Axon's place of establishment.

11. Contact

Questions? Contact us at support@axontrade.cloud or WhatsApp +961 76 827 272.